Who we are and how to contact us

This site is operated by Emotif.ai Retail Analytics Limited (“we”, “us” or “our”). We are a company registered in England and Wales with company number 11008315 and our registered office is at 20 Old Bailey, London EC4M 7AN, England. You can contact us here.

By using our site you accept these terms

By using our site, you are agreeing to these terms of use (the “Terms”) and agree to comply with them. If you do not agree with any of the Terms then you should not use our site.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site.

We may make changes to these terms

We may change the Terms at any time without further notice to you, and you are responsible for periodically reviewing the Terms for updates. Your continued use of our site constitutes agreement by you to all such changes.

Description of our site

The sole purpose of our site is to provide information about Emotif.ai. Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. Our site is not intended for any person in any jurisdiction where we would become subject to licence or registration regulations of that jurisdiction, or where the publication or availability of the contents is prohibited.

Our intellectual property

We are the owner of all intellectual property rights on our site. You cannot copy, distribute, upload, post, republish, decompile, disassemble, reverse-engineer or transmit in any way the contents of our site without our prior written consent. We also own the intellectual property rights in the Emotif.ai name [and logo]. Nothing in these Terms or on our site should be construed as granting any licence or right to use the registered trademark name of ‘Emotif.ai’ [or logo] or any other contents of our site. We enforce and will enforce any infringements of our intellectual property rights to the fullest extent permitted by the law.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.

Do not rely on information on our site

We do not make any representations or warranties regarding our site or its contents (including but not limited to, with respect to accuracy, adequacy, reliability, timeliness, completeness or suitability) and all of our content is provided “as is”. We and our affiliates, to the fullest extent permitted by law, expressly disclaim all representations and warranties, express or implied, as to our site and its contents, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement and availability. We and our affiliates also disclaim liability for errors and omissions in our site and its contents. We will not be liable to you for any claims, liabilities, losses, injury, disappointment, costs or damages of any kind, including (i) direct, indirect, consequential, punitive, exemplary, incidental or special losses or (ii) loss of profit, loss of business, business interruption, loss of business opportunity or loss of data arising out of or in any way connected with (a) your use of or inability to access and/or use this site, (b) the contents of this site or (c) the contents of any third party sites linked or linking to this site. The foregoing applies even if We or any of our members, directors or employees have been advised of the possibility of such claims, liabilities, losses, costs or damages or could have foreseen them. We and our members, directors and employees will not be responsible for any failure by you or any third party to comply with these terms or with applicable law. Your sole remedy for dissatisfaction with your use of this site is to stop using this site. You agree, at your own expense, to indemnify, defend and hold Emotif.ai, its affiliates and their members, directors and employees harmless from and against any claims, liabilities, losses, costs or damages of any kind (including any legal fees and costs) suffered or incurred by these parties in connection with any claim arising out of any breach of these terms by you. You shall cooperate as fully as reasonably required or requested in the defence of any such claim. Emotif.ai and its affiliates may, at their own expense, assume the exclusive defence and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of Emotif.ai or its affiliates.

Third Party Sites

We are not responsible for the contents of any third-party sites linked or linking to this site and disclaims all liability arising from your use of or reliance on such sites, their contents and any products and services referred to on such sites. Your use of any such sites is at your own risk. Emotif.ai’s inclusion of links to third party sites does not imply any endorsement of any kind by Emotif.ai or its affiliates of such third parties, their sites or their products or services.

Your Prohibited Acts

You must not use any data mining, robots or similar data gathering or extraction programs or methods, whether automated or manual, to access, acquire, copy or monitor any portion of this site or any of its contents. You must not misuse this site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to this site, the server on which it is stored or any server, computer or database connected to this site. You must not attack this site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence. Emotif.ai will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this site will cease immediately.

Rules About Linking to the Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the site in any website that is not owned by you. The site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our site other than that set out above, please contact us.


Emotif.ai and its affiliates may collect information about your computer, including where available your IP address, the company name from which you are browsing our website, operating system and browser type. This is purely data about types of users, browsing actions and patterns, and does not identify any individual unless they provide us with their details. For the same reason, Emotif.ai and its affiliates may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • to estimate our audience size and usage pattern.
  • to store information about your preferences, and so allow us to customise our site according to your individual interests.
  • to speed up your searches.
  • to recognise you when you return to our site.


A failure by Emotif.ai to enforce a provision of these terms or act on a breach or default by you does not constitute a waiver of any of Emotif.ai’s rights or remedies. These terms constitute the entire agreement between Emotif.ai and you with respect of your use of this site and they supersede all prior or contemporaneous communications, agreements and understandings between Emotif.ai and you with respect to the subject matter hereof. These terms are governed by and shall be construed in accordance with the laws of England and Wales. You agree that the Courts of England shall have exclusive jurisdiction over any disputes arising in relation to use and browsing of this site.

Please contact us with any questions about these terms or the contents of this site.